Privacy Policy

1. Introduction & Privacy Commitment

At Pahad Way Travels, we respect your personal privacy and are committed to protecting the information you share with us when booking our taxi, outstation cab, or airport rental services. This Privacy Policy outlines how we collect, use, safeguard, and handle your data across our website and booking platforms.

By accessing our website or placing a cab reservation, you consent to the data practices described in this policy. We do not sell, rent, or trade customer personal data to third-party marketing agencies.

2. Information We Collect

To provide seamless outstation and local taxi dispatch services, we collect essential booking information, including:

• Contact Details: Full Name, Mobile Phone Number, and Email Address.
• Travel Route Details: Pickup City/Address, Drop-off City/Address, Travel Date, Return Date, and Time.
• Vehicle Preferences: Choice of vehicle (Sedan, SUV, Innova, Tempo Traveller) and passenger headcount.
• Technical Data: IP Address, browser type, and basic anonymized site usage metrics collected for performance optimization.

3. How We Use Your Information

Your information is used strictly for legitimate business purposes regarding your cab reservation:

• Confirming your taxi reservation and dispatching assigned driver details via SMS/Call.
• Communicating fare estimates, toll tax details, and booking updates.
• Providing 24/7 customer support and resolving ride-related inquiries.
• Enhancing website security, preventing fraudulent spam bookings, and ensuring legal compliance.

4. Data Security & Storage Measures

We employ robust physical, electronic, and managerial procedures to safeguard the information we collect online. Your data is stored on secure, encrypted servers with strict access controls. Furthermore, all form inputs on our website are sanitized and protected against SQL injection, XSS, and unauthorized data breaches.

5. Third-Party Sharing

We do not share your personal information with third parties except when required for trip completion — specifically sharing your pickup location and phone number with our assigned professional chauffeur for trip coordination — or as compelled by Indian law enforcement authorities.

6. Contact Us & Privacy Support

If you have any questions, concerns, or data correction requests regarding this Privacy Policy, please contact our support desk: